Privacy Policy

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Effective Date: February 23, 2026

Oakley's Auto America LLC ("we," "us," "our," or "Oakley's Auto America") operates the website oakleysauto.us (the "Site") and any related mobile applications or services (collectively, the "Services"). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site, create an account, place an order for auto parts or related products, sign up for newsletters, or otherwise interact with our Services. By using our Services, you agree to the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use the Site or Services.

We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household ("Personal Information").

Information You Provide Directly:

• Name, billing and shipping address, email address, phone number
• Payment information (e.g., credit/debit card details, processed securely via third-party payment processors—we do not store full card numbers)
• Account registration details (username, password)
• Order details, including vehicle make/model/year, part numbers, preferences, or custom requests
• Communications with us (e.g., customer support inquiries, reviews, or feedback)

Information Collected Automatically:

• Device and browser information (IP address, browser type/version, operating system, device identifiers)
• Usage data (pages viewed, time spent, referring/exit pages, clickstream)
• Cookies, web beacons, pixels, and similar technologies (for analytics, advertising, and functionality)

Information from Third Parties:

• Shipping carriers (e.g., UPS, USPS, FedEx) for delivery updates
• Payment processors (e.g., Stripe, PayPal, Shopify Payments)
• Analytics providers (e.g., Google Analytics)
• Advertising partners (for retargeting or interest-based ads)

We use the collected information for the following purposes:

• To process and fulfill orders, including shipping auto parts and handling returns/refunds
• To communicate with you about orders, shipments, customer service, or account issues
• To provide and improve our Services (e.g., personalize recommendations for parts based on vehicle info or past purchases)
• To send marketing communications, promotions, or newsletters (with your consent where required)
• To prevent fraud, abuse, or unauthorized access
• To comply with legal obligations, respond to subpoenas, or protect our rights
• For internal analytics, site improvement, and market research

We do not sell your Personal Information. We may share it in these limited circumstances:

• With service providers (e.g., payment processors, shipping carriers, hosting providers, email services, analytics tools) who assist in operating our business and are contractually obligated to protect your data
• With business partners for order fulfillment or joint promotions (with your consent where applicable)
• In connection with a merger, acquisition, or sale of assets
• To comply with laws, regulations, legal processes, or enforceable government requests
• To protect the safety, rights, or property of us, our users, or the public

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver targeted ads. You can manage preferences via your browser settings or our cookie consent tool (if implemented). For more details, see our [Cookie Policy] (link if separate).

Depending on your location, you may have rights such as:

• Access to your Personal Information
• Correction of inaccurate data
• Deletion of your data (subject to legal exceptions, e.g., order records for tax/warranty purposes)
• Opt-out of certain processing (e.g., marketing emails or targeted advertising)
• Opt-out of "sales" or "sharing" of Personal Information (if applicable under state laws like CCPA)

To exercise these rights, contact us at support@oakleysauto.us. We will respond within the timeframes required by applicable law (typically 30–45 days). We may verify your identity before processing requests.

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.

We retain Personal Information only as long as necessary for the purposes outlined in this Policy, to comply with legal obligations (e.g., tax records, warranty claims), or resolve disputes. Order-related data is typically kept for [e.g., 7 years] or as required by law.

Our Services are not intended for individuals under 13 years of age. We do not knowingly collect Personal Information from children under 13. If we become aware of such collection, we will delete it promptly.

If you are outside the United States, your information may be transferred to and processed in the U.S. We take steps to ensure appropriate safeguards for such transfers.

We may update this Policy from time to time. Changes will be posted here with an updated "Last Updated" date. Continued use of the Services after changes constitutes acceptance.

If you have questions about this Privacy Policy or our practices, contact us at:

Oakley's Auto America LLC

Email: admin@oakleysauto.us

Thank you for trusting us with your information.